GoodSync Review: Synchronize Your Computers and Be Happy
On the Road Again
If you are like a lot of graphic designers or those who work intensively with images and media, you probably take your work "on the road" on occasion. Or in other words, you work on your laptop at a location away from your desktop.
Working On Your Laptop and Desktop Computer
Working on your laptop is great for mobility, but what happens when you return to your main computer? You'll transfer the files that you were working on over to your desktop.
And if you do your project on your desktop and want to take your work with you on your laptop? It's transfer time again. This can get pretty tedious and confusing doing all the back and forth to keep your files synchronized.
You determine the source and the destination of the files and set the synchronization to go either way or only one way. You can set up different sync jobs between computers, hard drives, or network drives.
If you set the program to synchronize both ways, this will take care of the headaches that come up when you have to make sure that a desktop and a laptop are always in sync.
When you work on projects while away from the office or home, there are no more problems. When you come back, it's as easy as clicking two buttons to synchronize everything on the GoodSync program, and you're done.
All of this is done wirelessly through your available office or home hi-speed Internet account by networking and sharing your folders. Or you can do your synchronization or back ups to a USB drive, or external hard drive. Easy peasy. (Click on image to the left to see the GoodSync interface.)
GoodSync can also be set up to do one-way synchronization (back ups) to preserve the source's contents from being overwritten by the destination files.
The people at GoodSync are truly the exception in this case. They not only listen you, you'll actually have at your disposal the entire programming team to help you fix any problems. Really.
Here is a real case in point:
- Wednesday PM - Sent in a support ticket request to customer service about a minor bug in the program
- Thursday AM - Technical support replies with suggestion for solution. There are several back and forth emails about the matter
- Thursday Early PM - Tech support requests that information be sent about the modules that seem to be affected by the bug. Details were sent in
- Thursday Mid PM - Customer support says that the issue is with XP and that they are working on a solution and will give notification when it is fixed
- Friday Late PM - Message is sent that a new version of GoodSync has fixed the bug and is ready for installation
- Friday Late PM - We sit in disbelief. The fix works! How do we know the patch just wasn't something that was already made previously? We check the version number and when it was made; it was programmed and released on Thursday.
Good Support, Good Program, GoodSync
We're not sure how many companies can respond this quickly to customer issues dealing with its software, but the people at GoodSync should probably be listed in the Guinness Book of World Records for the fastest response time for fixing a bug.
If you need a solid synchronization program for all the computers you work on, GoodSync is definitely a good choice. And if you ever need technical support, rest assured, they'll definitely take care of you. (Thanks Natalie!)